Welcome to Sun International, your premier destination for luxury hotels, gaming, and entertainment experiences. By accessing and using our services, you agree to abide by the following Terms and Conditions. Please read them carefully before engaging with our offerings, including hotel stays, gaming activities, entertainment events, and any related online services. These terms apply to all users of our platforms and services, both online and offline.

1. General Terms

These Terms and Conditions (“Terms”) govern your use of the Sun International Hotels, Gaming, and Entertainment Group services, including but not limited to our websites, mobile applications, and physical properties. By accessing, booking, or using any services, you agree to comply with these Terms. If you do not agree with any part of these Terms, you should not use our services.

2. Booking and Reservations

When you make a reservation for our hotel accommodations, gaming activities, or entertainment events, you agree to provide accurate and up-to-date information. You are responsible for ensuring that all details, such as personal contact details, payment information, and dates of stay, are correct at the time of booking.

Reservations are subject to availability and may require a deposit or payment in full depending on the specific service. For cancellations or modifications, please refer to the individual booking policy, as terms may vary depending on the service or property. If you fail to show up or cancel your booking within the specified time, cancellation fees may apply.

3. Payment and Charges

Payments for bookings, gaming activities, and entertainment services must be made through the available payment methods listed on our platform. Sun International accepts various forms of payment, including credit cards, debit cards, and other secure online payment options.

Charges for services may include room rates, resort fees, taxes, additional charges for extra services (e.g., spa, dining, etc.), and any applicable cancellation or modification fees. You are responsible for paying all applicable fees and charges during your stay or use of services.

4. Age Restrictions and Eligibility

Our hotels and entertainment services are available to individuals over the age of 18 unless specified otherwise. For gaming activities, participants must meet the legal age requirements of the jurisdiction in which the services are provided. Sun International reserves the right to verify age and identity before allowing access to gaming areas or services where age restrictions apply.

By accessing and using our services, you confirm that you meet the necessary age requirements. Any violation of this policy may result in the termination of access to our services without a refund.

5. Guest Conduct

We expect all guests to behave responsibly and respectfully while using our services. Guests are prohibited from engaging in illegal activities, disruptive behavior, or actions that may harm other guests, employees, or the property. Any violation of these rules may result in the immediate termination of your access to services, without refund or compensation.

Guests are also expected to comply with all safety, security, and health regulations at our facilities. This includes adhering to local laws and regulations, as well as any specific guidelines set forth by Sun International for the safety of all visitors.

6. Gaming and Responsible Gambling

Sun International provides gaming services to individuals who meet the legal age requirements in their jurisdiction. We are committed to promoting responsible gambling and encourage players to play within their limits. Our facilities and online platforms offer resources and tools to help individuals manage their gambling behavior.

If you feel you need assistance with gambling-related issues, we provide support resources and encourage you to use these services. Sun International reserves the right to suspend or ban individuals from gaming services if it is determined that they are engaging in problematic gambling behavior.

7. Limitation of Liability

Sun International will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use or inability to use our services, including hotel stays, gaming, or entertainment experiences. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses, even if Sun International has been advised of the possibility of such damages.

While we take reasonable steps to ensure the quality and safety of our services, Sun International does not guarantee that our services will be uninterrupted, error-free, or free of defects. We will not be responsible for any technical issues that may affect your experience or prevent access to our services.

8. Privacy and Data Protection

Your privacy is important to us, and we take steps to protect your personal data. Please refer to our Privacy Policy for information on how we collect, use, and safeguard your information when you engage with our services. By using our services, you consent to the collection and use of your personal data as outlined in our Privacy Policy.

9. Intellectual Property

The content on our websites, mobile applications, and other materials related to our services, including logos, trademarks, text, images, and videos, are the intellectual property of Sun International. You may not reproduce, distribute, or create derivative works from any of this content without our prior written consent.

10. Changes to the Terms and Conditions

Sun International reserves the right to modify, update, or change these Terms and Conditions at any time. Any changes will be reflected on this page with an updated date. By continuing to use our services after any changes have been made, you agree to the revised terms.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the jurisdiction in which the services are provided. In the event of a dispute, you agree to resolve the matter through binding arbitration or mediation, rather than through litigation. Any disputes will be handled in accordance with the rules of the applicable arbitration or mediation organization in the relevant jurisdiction.

12. Contact Us

If you have any questions regarding these Terms and Conditions, or if you need further assistance, please contact us:

Email: [email protected]

Phone: +1-800-444-4567